Transestia
have to read the whole thing to find it and keep the whole thing for tracing. It would help if you would save and use the order slips or at least a small piece of paper separate from a letter. It would also help if you specified what issues of an item you would like instead of just "Transvestia $4. This leaves it up to us to guess
and we could guess wrong.
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III. TRACING "NON RECEIPTS": Mistakes on our part and losses on the part of the P.O. are bound to happen. We do all we can think of to double check ourselves but things do get fouled up sometimes or misfiled or something. When you have sent money in and haven't gotten your merchandise and write to inquire about it please tell us about when the order was sent. We maintain a log book in which are entered all incoming orders. Even if some booboo takes place after that, the entry should be in the log book because it is put there the minute the letter is opened. That is the place from which we start to trace so give us the date. The P.O. continues to do some funny things with mail that we can't control. All we can do is to be sure that we get an order to the P.O. To keep our skirts clean we make a list of names and numbers of finished parcels, sealed, stamped, addressed and ready to go. If a name is on that list for a given date it was mailed and out of our hands.
IV. NOTIFICATION OF RECEIPT: One of the points where difficulties can arise is on our receipt of the mail in the first place. Since, because of circumstances, I cannot and don't plan to get the magazine out exactly on the first of each month you may get nervous waiting for it. Since you won't know whether you haven't received it because it hasn't been printed yet or because some slip up occurred along the way it is our suggestion that you send a stamped self addressed postcard with your order. We can write "payment received" on it and mail it back. Then you will know that we have it and can just sit back and wait for it. Of course if four or five weeks after the nominal publication date go by without your getting it you should certainly write and inquire because it may have been shipped and lost by the P.O. but you won't have to bother yourself and us by writing a "where is it" letter about the 10th of the month.
V. CHEVALIER IS A CASH BUSINESS: Please do not write to ask to be notified when issue No.??? is out. I have no time for such notification. Send in your order, trust us and wait is all I can
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